The high and low temperature test chamber is designed and manufactured according to relevant standards, and is widely used for high and low temperature testing and rapid temperature change testing of products and components in industries such as aerospace, shipbuilding, electrical engineering, electronics, and materials. In order to evaluate the performance and quality of the test sample.

High and low temperature test chamber after-sales service commitment

Dongguan Aisili Testing Instrument Co., Ltd. is a legitimate company established in accordance with the laws of the People's Republic of China. We make the following commitments regarding the products sold by our company:

a、 Ensure the provision of intact documents that match the goods.

b、 Ensure timely delivery of goods to the designated location according to user requirements, provide spare parts for the goods quickly and efficiently, and ensure that the purchaser can purchase the necessary spare parts and vulnerable parts for the goods in a timely manner.

c、 Our company has specialized technical engineers and after-sales service personnel responsible for the goods. If there is a malfunction in the goods, a response will be given within 2 hours of receipt, and a continuous response will be provided for 4 hours.

d、 The provided products come with a one-year warranty and provide year-round quality tracking services. During the warranty period, all repairs are free of charge, except for damages caused by human factors.

g、 Regularly visit or inquire about the quality of the goods after the warranty period. If the goods malfunction, cost fees will be charged according to regulations.

Aisili High and Low Temperature Test Chamber Warranty and Maintenance Services (Providing After sales Service Commitment Letter):

1) Our company should provide multiple maintenance technicians for the purchaser, and provide the location, (technical engineer), and () to answer various questions at any time.

2) Our company should provide information on the number, composition, capabilities, qualifications, etc. of maintenance technicians equipped for the project.

3) Service mode: Customer on-site service, quality assurance period of ≥ one year after equipment acceptance, and lifelong maintenance (care) provided. During the warranty period, if the system malfunctions, the repair response time should be ≤ 2 hours, and the arrival time of the repair engineer at the site should be ≤ 4 hours. The repair costs will be borne by our company.

4) Twice a year for on-site maintenance and follow-up visits.

5) If there is a problem with the quality of the equipment, if it belongs to the three guarantee products, our company should be responsible for the three guarantees (repair, replacement, and return), and the cost will be borne by our company.

6) For equipment with quality problems or shortages, our company shall be responsible for repairing, replacing, remaking or supplementing within 10 calendar days after receiving notification from the purchaser.

7) During the warranty period, all repair costs will be waived and lifelong maintenance will be provided. During the quality assurance period after the final acceptance of the equipment, our company shall be responsible for any malfunctions caused by design, process, or material defects (responsible for resolving and bearing all costs). If such problems occur after the warranty period expires, the responsibility shall also be borne.

8) The after-sales service terms for the warranty period and maintenance period that ASLI should promise (including specific service content, fault response time, response method, repair measures and time limit, maintenance response plan, etc.)