Who can be without faults without being a sage? When subordinates make mistakes in their work, as managers, we should help them analyze the problem, identify the root cause, and provide guidance. Help should be the main focus, criticism should be secondary, and subordinates should be educated to correct their mistakes.

Excessive criticism can dampen the enthusiasm of subordinates and even make them afraid to face mistakes and shirk responsibility.

Do not scold subordinates if they encounter problems in their work. Everyone wants face, criticism is not a honorable thing, it is better to solve it privately, otherwise it is easy to make subordinates feel disgusted and rebellious.

Strict requirements should be placed on subordinates, with clear rewards and punishments, appropriate handling, and moderate rewards and punishments.

The praise mentioned here refers to public praise.

For subordinates who abide by discipline, have a sense of purpose, are willing to work hard, do not care about gains and losses, study hard, and strive to improve their professional skills and cultural cultivation, they should be praised and affirmed by name, set an example, and let them grow through mutual learning and competition.

A good manager should know how to set different goals and apply pressure to subordinates at different levels. Because there is pressure, there is motivation. But pressure alone is not enough, more encouragement is needed.

Subordinates may inevitably encounter difficulties and setbacks in their work. At this time, managers should provide them with more support and encouragement, help them learn from their experiences and lessons, be practical and innovative, and achieve results in their work.

The heads of each department are like parents of a family.

When a subordinate is complained about by a customer due to a work mistake, they should first come forward to solve the problem, strive to minimize the loss, and then go home and close the door to criticize and educate the subordinate, helping them understand the correct way to handle the problem.

To discover the shining points of subordinates, increase their confidence, and overcome inferiority complex.

Confidence is the foundation of success. Everyone has their own strengths and weaknesses. If we can discover the strengths of each subordinate and assign them to the most suitable position, we will definitely maximize their enthusiasm and achieve the best work results.

For capable and outstanding subordinates, provide them with a stage to showcase their talents and create a space for growth.

However, while providing opportunities to capable subordinates, it is also important to take into account subordinates with relatively weaker abilities, and not to cause them too much mental pressure, otherwise it will have a negative impact. In fact, appropriate encouragement and praise can often make hotel management work more efficient.