Dongruan Energy Terminal Product Sales and Supply Platform is a platform based, lightweight, and productized electricity sales software that enables business functions such as purchasing, supplying, and selling electricity.

With the gradual opening up of the electricity sales market, electricity sales companies need to survive and develop in fierce competition. They must deeply analyze customer needs, focus on purchasing and selling electricity as their core business, provide high-quality services and rich products, meet the electricity needs of different customers, actively expand value-added services, and quickly layout the electricity sales market. Dongruan Energy Terminal Product Sales and Supply Platform, based on the service-oriented modular design concept, applies advanced technologies such as cloud computing, big data, and distribution to achieve information resource sharing and integration, and customizes and optimizes according to application scenarios to meet the rapid functional realization of new businesses. At the same time, it supports a multi-level security protection system to support the comprehensive, stable, safe, and effective development of electricity sales business.

Main functions

Electricity sales business category

Including customer information management (including customer basic information, payment account information, electricity sales agreement information, power receiving/grid connection point information and related equipment information, metering operation information, etc.), meter reading management, billing management, electricity fee management, accounting management, customer service, customer relationship management, market expansion management, energy-saving service management, etc., responsible for completing the entire process of electricity sales business such as market expansion, customer service, meter reading, accounting, charging, and energy-saving services for electricity customers belonging to the power sales company.

Electricity purchase business category

Including load analysis and forecasting, power purchase agreement management, power purchase transaction and settlement management, responsible for completing the entire process of power purchase demand analysis and forecasting, power purchase contract signing, power purchase transaction, and power purchase settlement for the power sales company.

Distribution network business category

Including distribution network resource management, distribution network operation monitoring, distribution network engineering management, measurement asset management, and measurement collection management, responsible for completing the entire process of distribution network management, measurement asset management, and energy information collection within the jurisdiction of the power sales company.

Operations management business category

It includes two parts: statistical reports and competitiveness and operation analysis. Statistical reports are responsible for summarizing and analyzing the production and operation situation of various business areas such as power purchase, sales, distribution network, and power generation according to management needs. Competitiveness and operation analysis is responsible for analyzing the power purchase market, sales market, balance analysis, sales product revenue analysis, line loss analysis, etc. based on the enterprise's operation situation and relevant external market conditions. The analysis results serve the enterprise's operational decision-making.

The electricity purchasing business of power sales companies relies on power generation enterprises and power trading centers, and they need to settle the monthly electricity purchasing fees with the power generation enterprises.

The electricity sales company needs to settle the grid fees with the power grid company every month; Electricity sales companies without distribution networks also need to obtain monthly meter reading information, energy data, and load curve data from the power grid company for their respective users. In order to improve customer service quality and customer satisfaction, power sales companies need to build business halls, call centers, service websites, mobile apps, official account and other customer service channels, as well as payment channels such as CCB or third-party institutions.

The above complete business architecture is applicable to integrated distribution and sales companies. Proxy sales companies (without distribution network operation rights) only need to meet their business needs in terms of purchasing, selling, and operation management services.

Customer Information:Customer basic information and customer agreement information management

Product pricing:Market pricing and pricing management for various products such as packages and catalog electricity prices, supporting the development of multi energy combination sales packages.

Meter reading management:Meter reading section setting, meter reading task management, and meter data transcription and review

Customer Service:Various business acceptance and processing, telegraph installation, agreement signing, and contract text management, etc

Customer Relationship:Potential customer identification and tracking management, customer lifecycle risk assessment and control.

Billing management:Usage and cost calculation, review, and exception handling, supporting settlement of multi energy combination sales packages.

Accounts receivable management:Billing, write off, arrears and penalty management, supporting the generation of multiple types of accounts receivable, and can also combine multiple bills into one bill.

Paid services:Fee channel providers and access management, bill distribution and collection, and self owned channel fee processing

Cost control management:Maintain the scope and strategy of power outage users, calculate user fees and real-time balances based on the latest collected data at regular intervals, and make benchmark comparisons based on user payment situations to generate and process corresponding power outage and restoration work orders.

Asset Management:Asset ledger information management, asset warehouse and inbound/outbound management

Energy safety:Periodic inspection of electricity usage, handling of breach of contract and electricity theft

Line loss management:Statistics and processing of loss rates of network resource units at all levels

Transaction management:Transaction party management, transaction contract management, and transaction settlement management.

feature

Comprehensive integrated information service support

• Support the currently announced trading rules of each province
• Capable of collecting data necessary for market competition
• Capable of supporting the development of purchasing strategies
• Support independent and combined sales services for multiple energy sources
• Free and flexible sales of various energy combination packages
• Support custom cost calculation process
• Fee channel management
• User lifecycle risk prevention and control management
• Market Potential Customer Evaluation and Expansion

Safe and efficient technical support

• Fully adopting lightweight and open-source technology framework
• Flexibly select and assemble modular functions as needed
• Provide a unified access platform that supports various interfaces such as collection and collection agencies
• Support multiple access methods such as PC and mobile terminals
• Support distributed architecture
• Support deployment at different SaaS maturity levels
• Provide multiple security solutions

Diversified business operation model

• Adapt to various types of electricity sales companies, including park type distribution network assets, power generation enterprises, and private capital
• Provide public or private cloud deployment models to reduce enterprise IT investment and operation costs
• Provide multiple flexible platform usage and billing methods

Technical Characteristics

Reasonable system architecture, advanced technology, and mature applications

• Open technology architecture, following international mainstream technology standards, can quickly build large-scale application systems;
• Rich experience in industry software development and integration, providing application systems that comply with industry business standards;
• Compliant with SOA architecture and based on CIM model, the design of "plug-in" functional components meets standardization requirements and supports component reuse;
• Taking into full consideration the integration of the power marketing management information system and the enterprise application integration platform (EAI/EIP), the application system and EAI/EIP platform can achieve interoperability with other systems through SOAP.

Prototype of productization solution, personalized customization, and guarantee of sustainable upgrading

• Product based management creates high-quality solutions, providing strong support for project implementation and continuous service;
• Personalized customization, building a practical marketing information management environment, and creating customer value.

Strict security mechanism

Design in detail from three aspects: security strategy, security protection, and security management, combined with the characteristics of power marketing business applications, to construct a robust information security defense line and a complete security service system. The system can abstract various objects related to power marketing business into departments, positions, personnel, business functions, etc., and each item can be flexibly defined and set.

• Support multiple authentication methods
• Authorization mechanism closely integrated with business processes and organizational structure
• Graded content protection
• Strict security measures and technical means
• Comprehensive security incident auditing and alarm management