Software solution for equipment maintenance work orders in the wire and cable industry

I. Overview

Dianmai Equipment Maintenance Work Order Software is a software used for maintaining equipment work order management. Work order management is divided into several parts: problem work order management, transaction work order management, and support work order management. Equipment maintenance work order software is a network software system that manages, maintains, and tracks a series of issues and requests based on the needs of different organizations, departments, and external customers.

Figure 1: Wire and Cable Industry

2、 Requirement Description

Suzhou Jinjiu Cable Co., Ltd. plans to equip the main production workshop with equipment maintenance work order software. Currently, the operating system personnel have been trained and unified on duty. The company has installed a unified operating system and backend database using the system.

After on-site inspection, the relevant departments have preliminarily proposed the installation location as shown in the table below:

Figure 2: Equipment Maintenance in the Wire and Cable Industry

After communication with the user department, the key requirements are summarized as follows:

1. The system requires stability and reliability, and commonly used components should be durable and have a long lifespan.

2. Can clearly track, handle, and archive internal and external problem transaction requests, and standardize service tracking for users.

3. Enable users and administrators to perform efficient daily operations.

4. The system can be used to avoid service delays, reduce service quality and resource waste, and achieve resource integration.

3、 System architecture

A comprehensive equipment maintenance work order software consists of two parts: hardware and software. The hardware part is mainly composed of an operation control panel to control the entire system operation, which can be integrated with computers iPad、 The mobile login link enables operation, and this operation panel is used by specialized operators after unified training.

The software part mainly consists of a data import system, a data query and tracking system, a data analysis system, an equipment monitoring and management system, and a powerful data document knowledge base.

Firstly, a large number of knowledge documents are uniformly stored in the data document knowledge base, and all production work order situations of the entire company are input into it, which does not have the support of data import system. Then, the work orders are operated by the two major systems of data query tracking and data analysis. Finally, the equipment monitoring and management system processes the work order transaction requests to complete the entire process.

Figure 3: Equipment Maintenance Work Order Management System

4、 System functions

1. The Dianmai equipment maintenance work order software has a standardized system that enables all operations, processing, management, and maintenance of the work order system to meet and fulfill the standardized content.

2. Having a comprehensive business process system and custom engine, it facilitates efficient daily operations for end users and management personnel.

3. There are many types of supported requests, and different levels and importance of support requests can be distinguished based on the different situations of the transaction.

4. Work order types can be subdivided by adding classifications based on the needs of different enterprise organizations, in order to allocate appropriate tasks to suitable management personnel for processing. Application case of maintenance work order management system

5、 System features

1. The operation interface is clean and beautiful, with strong compatibility, and can be connected to multiple customer ports. It has strong parameter customization and is flexible and convenient.

2. Accurate information, high security, and good confidentiality.

3. It can be operated with divided permissions, is targeted, efficient, cost-effective, and wastes less resources.

4. Dianmai Company can provide free training and warranty services. The company offers discounts on upgraded versions and updated products. For other user needs, the company can negotiate solutions.