09,22,2026 37 views
Dongguan Haotian after-sales service guarantee
（1） Equipment installation and debugging: Our company dispatches professional operators to be responsible for the overall installation and debugging of the equipment.
(II)Technical training: After the instruments and equipment arrive at your company, our company will provide free operator training for users2-3Name, trained by professional technical trainers, the main training content includes: introduction to the mechanical structure of instruments and equipment, steps and methods for installation and debugging, usage and precautions of various operation switches, daily maintenance and upkeep of instruments and equipment, etc,To ensure the normal operation of the instruments and equipment in the future.
(3)Set up a service hotline: Open24The hourly service hotline is available to answer any questions that users may have during actual operation.
（4） Regular Follow up: After installation and debugging are completed, the after-sales service personnel will conduct a follow-up visit once every quarter during the warranty period to listen to customer opinions, guide operators on correct use and maintenance precautions.
(V)Timely handling: In case of temporary malfunction of instruments and equipment, upon receiving notification from the user,2Within hours, the company's after-sales service personnel will provide telephone guidance. Call for repair service,24Hourly response, and timely handling in case of special circumstances.
（6） Two year warranty and lifetime maintenance. From the date of purchase, our company will provide free debugging, maintenance, and parts replacement services (excluding vulnerable parts) to users within two years. However, if our technical personnel determine that the malfunction is caused by natural disasters or improper human operation, rather than quality issues, our company will charge the cost of the components. After two years from the date of purchase, if any malfunction occurs in the user's equipment, our company will provide free technical assistance and repair services for the user, including fault repair and replacement of original parts.
